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Medical Disclaimer

Please read this disclaimer carefully before using this website or booking an appointment.

Coastly Women’s Physiotherapy (“we”, “us”, “our”) provides private women’s physiotherapy, rehabilitation, massage and soft tissue support from a home-based clinic in Tynemouth, England.

Coastly is led by Garance, an HCPC registered Physiotherapist.

This Medical Disclaimer applies to our website at coastly.co.uk, any pages on the site, blog content if present, and our official social media channels.

It should be read alongside our Terms & Conditions, Privacy Policy, Cookies Policy and Cancellation Policy, which are available on our website.

Last updated: 10 June 2026


1. Website information

1.1 The information on this website is provided for general information and education only.

1.2 Website content does not replace a personalised physiotherapy assessment, medical assessment, diagnosis or treatment plan.

1.3 Health information on this website may not apply to your individual circumstances. If you are unsure whether something is appropriate for you, please book an assessment or seek appropriate medical advice.

1.4 Nothing in this Medical Disclaimer limits or excludes liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any rights you have under the Consumer Rights Act 2015.

2. Our services

2.1 Coastly Women’s Physiotherapy provides private physiotherapy services for women, including support for pregnancy, postnatal recovery, pelvic health, musculoskeletal pain, scar recovery, movement rehabilitation, return to exercise, massage and soft tissue therapy.

2.2 Appointments may include clinical discussion, physiotherapy assessment, movement assessment, hands-on treatment where appropriate, rehabilitation exercises, strength work, massage, scar support, education and practical advice.

2.3 Services are provided within Garance’s professional scope of practice as an HCPC registered Physiotherapist.

2.4 Your appointment is tailored to your symptoms, history, goals and what is clinically appropriate on the day.

3. Scope of practice

3.1 Coastly Women’s Physiotherapy provides physiotherapy assessment, treatment and rehabilitation within a private practice setting.

3.2 We do not provide emergency medical care.

3.3 We do not provide GP, midwifery, obstetric, gynaecology, surgical or consultant medical services.

3.4 We do not prescribe or alter prescription medication.

3.5 We do not order diagnostic imaging such as MRI, X-ray or ultrasound.

3.6 We do not issue NHS fit notes, medical certificates or formal medico-legal reports.

3.7 We do not currently provide internal pelvic examinations or internal pelvic floor treatment.

3.8 We do not provide spinal manipulation using high-velocity thrust techniques.

3.9 We do not provide acupuncture with needles or other invasive procedures.

4. Physiotherapy assessment and clinical reasoning

4.1 During an appointment, Garance may assess your symptoms, movement, strength, function, pain, recovery and relevant health history.

4.2 Physiotherapy assessment may help identify likely contributing factors to your symptoms and guide treatment, rehabilitation or advice.

4.3 Where symptoms appear outside the appropriate scope of physiotherapy, or where further medical assessment is needed, you may be advised to contact your GP, midwife, consultant, urgent care service or another appropriate healthcare professional.

4.4 Physiotherapy does not replace medical care where medical investigation, medication, imaging, surgery, emergency treatment or specialist medical input is required.

5. Pregnancy, postnatal and pelvic health

5.1 Content on this website relating to pregnancy, postnatal recovery, pelvic health, pelvic floor symptoms, C-section recovery, abdominal separation, scar recovery and musculoskeletal pain is general information only.

5.2 Pregnancy and postnatal symptoms can vary widely. If you are pregnant, recently postnatal, or experiencing symptoms that concern you, please seek appropriate support from your midwife, GP, consultant, maternity unit or emergency services where needed.

5.3 If you have been advised by a healthcare professional to avoid exercise, physical activity, massage, manual therapy or physiotherapy treatment, you must tell us before booking or attending an appointment.

5.4 If your symptoms change, worsen or feel unusual, you should seek appropriate medical advice rather than relying on website information.

6. Emergencies and urgent symptoms

6.1 If you are experiencing a medical emergency, call 999 or attend your nearest Accident & Emergency department immediately.

6.2 Do not use this website, social media content, email, WhatsApp or appointment booking in place of urgent or emergency medical care.

6.3 Seek urgent medical help if you experience symptoms such as:

  • chest pain, difficulty breathing or loss of consciousness;
  • sudden weakness, numbness, facial drooping, confusion, severe headache or vision changes;
  • heavy or unexpected bleeding during pregnancy or after birth;
  • sudden or severe pelvic, abdominal or calf pain;
  • symptoms of pre-eclampsia or another obstetric emergency;
  • signs of infection, including fever, worsening redness, swelling, heat, discharge or feeling very unwell;
  • loss of bladder or bowel control, numbness around the saddle area, or sudden severe back pain with neurological symptoms.

6.4 This list is not exhaustive. If something feels urgent or worrying, seek medical help.

7. If you become unwell during an appointment

7.1 If you become unwell during an appointment, or if we reasonably believe urgent medical support may be needed, we may stop the appointment immediately.

7.2 We may call 999 and provide your location and relevant information to emergency services where needed.

7.3 If you have provided an emergency contact, we may contact them where reasonable and necessary.

7.4 This is consistent with our Privacy Policy, including use of information where necessary to protect vital interests.

8. Consent and comfort

8.1 Your consent will be sought before assessment or treatment.

8.2 You can ask questions, pause or stop any part of an appointment at any time.

8.3 Hands-on treatment, massage, scar work or soft tissue techniques are only provided where clinically appropriate and with your consent.

8.4 You only need to uncover the area being assessed or treated, and only where you are comfortable doing so.

9. No guarantee of results

9.1 Physiotherapy, rehabilitation, massage and soft tissue therapy can support recovery, comfort, strength and confidence, but results vary between individuals.

9.2 We do not guarantee a particular outcome, number of sessions, symptom change or recovery timeline.

9.3 Outcomes may depend on your symptoms, health history, lifestyle, recovery stage, consistency with advice, and other individual factors.

10. Website accuracy

10.1 We make reasonable efforts to keep website information accurate and up to date.

10.2 Health guidance can change, and website content may become outdated.

10.3 You should not rely solely on website content when making decisions about your health.

10.4 To the extent permitted by law, we are not responsible for losses arising from actions taken solely on the basis of general website information without seeking appropriate personalised advice.

11. External links

11.1 This website may link to third-party websites, such as NHS resources or research publications.

11.2 These links are provided for convenience and information only.

11.3 We do not control third-party websites and are not responsible for their content, accuracy, availability or privacy practices.

11.4 A link does not mean we endorse that website.

12. Questions

If you have questions about whether Coastly Women’s Physiotherapy is appropriate for you, please contact us before booking.

Email: hello@coastly.co.uk

For urgent medical concerns, contact your GP, midwife, maternity unit, NHS 111, urgent care service, or call 999 in an emergency.