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What to expect

Here’s how to book, what to bring and what happens at your first physiotherapy appointment.

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HCPC Registered
Physiotherapist
One-to-one
appointments
English & French
appointments
Pre-crawling
babies welcome

Before your appointment

  1. Book an initial assessment

    Choose a time and send your booking request. Your appointment is confirmed once Garance accepts it.

  2. Complete your intake form

    Your confirmation includes a secure Customer Hub link. Complete your intake there before your appointment.

  3. Wear comfortable clothes

    Choose something you can move in, and bring any relevant letters, scan reports and questions.

Garance explaining a pelvic model during a physiotherapy consultation

During your appointment

Your first appointment lasts 60 minutes in person or 45 minutes by video. We’ll discuss your symptoms, assess what’s relevant to you and agree a plan for treatment.

This may include hands-on treatment, exercise or advice you can use at home. Any internal pelvic floor assessment is discussed first and only happens with your consent.

You’re welcome to ask questions, pause or stop at any point.

Visiting the clinic

Bringing your baby

Pre-crawling babies are welcome. We can pause for feeding, changing or settling during your appointment.

Location and access

Find the clinic

The clinic is in Brunswick, Hove, on the second floor with stair access. Please get in touch before booking if stairs may be difficult.

Experiences of care.

Google5.0 out of 5

Frequently asked questions

What should I book first?

If you are new to Coastly, start with an Initial Physiotherapy Assessment. This is the right first step whether you need help with pregnancy, postnatal recovery, pelvic health, pain, scar recovery, movement, strength or return to exercise.

What happens in the first appointment?

Your first appointment is 60 minutes in person or 45 minutes by video. We talk through your symptoms, health history, daily life and goals, then assess what is relevant to you. That might include movement, strength, posture, core function, scar tissue, pelvic health symptoms, pain or return to exercise.

Will the appointment be hands-on?

It can be, where it is useful and appropriate. Some appointments include hands-on treatment, massage, soft tissue work or scar support. Others are more focused on assessment, movement, rehab, strength or advice. It depends on what you need and what feels comfortable.

What should I wear or bring?

Wear comfortable clothing you can move in. Bring any relevant letters, scan reports, notes or questions you would like to talk through. You do not need anything special, and the appointment can be adapted around what you feel comfortable with.

What if I feel nervous or embarrassed?

That is really common. Many women feel nervous talking about leaking, heaviness, pain, scars, sex, birth recovery or changes in their body. Appointments are private, 1:1 and paced around you. You can ask questions, pause, or say if something feels uncomfortable.

Will I need an internal pelvic floor assessment?

Not necessarily. If an internal assessment may be helpful, this will be discussed with you and only carried out with your consent. Many concerns can also be assessed and treated through discussion, movement assessment, breathing, strength work, pelvic health advice and rehabilitation planning.

Can I book if I gave birth months or years ago?

Definitely. It does not have to be recent to matter. Postnatal pain, pelvic floor symptoms, scar tightness, abdominal weakness and exercise uncertainty can still be supported months or years after birth.

Do I need to be fit or already exercising?

Not at all. You do not need to be fit, strong or already doing exercise. Physiotherapy starts from where you are now. The aim is to help you understand your body, build confidence and move forward safely.

What is the difference between physiotherapy and massage?

Physiotherapy is more assessment-led. It looks at your symptoms, movement, strength and goals, then builds a plan for treatment, rehab or recovery. Women’s Massage & Soft Tissue Therapy is more hands-on and is best for tension, aches, recovery, scar comfort and general wellbeing.

How many appointments will I need?

This depends on your symptoms, goals and how your body responds. Some women only need one appointment. Others choose follow-ups to progress treatment, rehab, exercises or strength work. We will talk through what feels realistic, and there is no pressure to continue.

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